Return Policy

To initiate a return within 14 days of the delivery date, please email us at himani@dripcandlestudio. You will need the order number, along with your shipping postcal code and the email address used to make the purchase. 

RETURN ELIGIBILITY:

To be eligible for a return, all items must be unused and returned in the original condition and packaging they were sent.

Please be sure to include the original invoice with your return. 

RETURN SHIPPING:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

REFUNDS: 

Once your return is received, we will send you an email to notify you that we have received your returned item.

Refunds are processed within 10 business days of the receipt of your return. All refunds are issued to the original form of payment. 

PAYMENT

Drip Candle Studio accepts payment in the form of Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, and Google Pay. 

HST/GST tax is applied to merchandise shipping to a Canadian address.

Promotional Discount Codes may never be combined.  

SHIPPING 

DOMESTIC SHIPPING: 

To estimate the total delivery time for your order, please allow two business days for your order to be processed. Orders are processed and delivered Monday through Friday, excluding holidays. 

INTERNATIONAL SHIPPING: 

we do not offer international shipping at this time.